Shipping
Shipping
Shipment Tracking Status
To track your shipment, please use your UPS or USPS tracking number .
For questions or concerns while your order is in transit, please contact UPS or USPS directly:
UPS: 1-800-742-5877
USPS: 1-800-275-8777
Shipping Times
We aim to ship out orders on the same or next business day. Shipping costs are calculated based on weight and location during checkout.
Express orders: Shipped the same business day if placed before 12:00 PM EST (excluding Saturdays, Sundays, and Holidays).
Standard/Ground/Free Shipping: Processed within 24-72 hours.
Important Note
Once we receive your order, it will be shipped based on the shipping option you select. Please account for processing time in addition to the estimated transit time.
If you place an order on Saturday, Sunday, or a Holiday, it will ship on the next business day.
Order Confirmation
After placing an order on theurbanfashion.com, you will receive an email confirmation.
If you don’t receive an order confirmation within an hour, please:
Check your spam folder.
Add info@theurbanfashion.com to your contacts to ensure future communications.
If you don’t receive a shipment tracking number within 24 hours, please:
Note that we do not send tracking numbers on Saturdays, Sundays, or major US Holidays.
Check your spam folder.
Find your order status here.
Contact us for assistance.
Delivery Estimates
UPS: 1-5 business days .
USPS : 5-10 business days.
Please track your shipment using the provided tracking number for an estimated delivery date. For delivery-related inquiries, please contact UPS or USPS directly:
Incorrect Address/Zip Code
If packages are returned due to an incorrect or incomplete address or incorrect zip code, a 15% surcharge may apply. Providing an invalid address or zip code is the customer’s responsibility and is not eligible for a refund.
Note: Incorrect zip codes will delay UPS/USPS deliveries by at least one business day.
Shipment Tracking Status
To track your shipment, please use your UPS or USPS tracking number .
For questions or concerns while your order is in transit, please contact UPS or USPS directly:
UPS: 1-800-742-5877
USPS: 1-800-275-8777
Shipping Times
We aim to ship out orders on the same or next business day. Shipping costs are calculated based on weight and location during checkout.
Express orders: Shipped the same business day if placed before 12:00 PM EST (excluding Saturdays, Sundays, and Holidays).
Standard/Ground/Free Shipping: Processed within 24-72 hours.
Important Note
Once we receive your order, it will be shipped based on the shipping option you select. Please account for processing time in addition to the estimated transit time.
If you place an order on Saturday, Sunday, or a Holiday, it will ship on the next business day.
Order Confirmation
After placing an order on theurbanfashion.com, you will receive an email confirmation.
If you don’t receive an order confirmation within an hour, please:
Check your spam folder.
Add info@theurbanfashion.com to your contacts to ensure future communications.
If you don’t receive a shipment tracking number within 24 hours, please:
Note that we do not send tracking numbers on Saturdays, Sundays, or major US Holidays.
Check your spam folder.
Find your order status here.
Contact us for assistance.
Delivery Estimates
UPS: 1-5 business days .
USPS : 5-10 business days.
Please track your shipment using the provided tracking number for an estimated delivery date. For delivery-related inquiries, please contact UPS or USPS directly:
Incorrect Address/Zip Code
If packages are returned due to an incorrect or incomplete address or incorrect zip code, a 15% surcharge may apply. Providing an invalid address or zip code is the customer’s responsibility and is not eligible for a refund.
Note: Incorrect zip codes will delay UPS/USPS deliveries by at least one business day.